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General questions
It depends on the listing. Some pinball machines are brand new, while others are used or refurbished. Check the product description for details.
It’s essential to check our website’s policies. we offer warranties or guarantees on our pinball machines.
We buy most pinball machines made after 1990. We require that you email us pictures of the machine along with an asking price. Please send an email to Restoration@classicpinballguru.com. We will then consider purchasing your machine. We do NOT purchase used arcades or jukeboxes.
We collect tax in many states. Sales tax is calculated in our shopping cart and checkout pages.
No, we do not.
Once an order is shipped, in transit times vary depending on delivery type chosen at checkout and the location of where the game(s) are being delivered. Curbside deliveries typically take anywhere from 1 to 5 business days, depending on your location. Inside deliveries typically take 1-2 weeks, but occasionally remote locations can be longer. Tracking details are sent to customers when games shipped.
Other questions
Yes we provide tracking information once the pinball machine is shipped. This allows you to monitor the progress and estimated delivery date of your purchase.
We provide payment options such as credit/debit cards, PayPal, Zelle, E-transfer and other secure payment gateways. Choose the method that is most convenient for you.
We occasionally offer discounts or promotions on pinball machines. It’s worth checking our website or subscribing to our newsletter to stay updated on any ongoing offers.
International shipping policies can vary. We offer international shipping within certain regions or countries. It’s essential to ask if we can ship to your location before placing your order, or else we will be forced to cancel your order if we are not able to deliver within your area.
The frequency of new pinball machine listings can vary depending on our available inventory. We regularly update our inventory, It’s best to check the website regularly for new listings or subscribe to our newsletters.
Yes. Occasionally high demand new in box games are not in stock for quite some time. Games available for pre-order are clearly stated on the game specific page under “Lead Time.” Typically, we take a $500 or $1,000 refundable deposit for pre-orders. Once the game is in stock and ready to ship, the deposit becomes non-refundable. Feel free to give us a call if you have any questions regarding pre-orders.
